Effective Date: 16 August 2026
At CodeShop.in, we sell digital products, software, scripts, source code, plugins, themes, templates, SaaS products and other downloadable digital content.
Because digital products can generally be downloaded, accessed or copied immediately after purchase, refunds are handled according to the terms below.
Once a digital product has been successfully delivered, downloaded or accessed, the purchase is generally non-refundable, except where a refund is required under applicable law or where the product qualifies under the exceptions described below.
Before purchasing, customers are encouraged to review the product description, features, compatibility requirements, licensing information and available previews/demo materials.
A refund request may be considered in the following circumstances:
If you have successfully completed payment but the purchased product or access has not been delivered within the stated delivery period, please contact us.
We will first attempt to resolve the delivery issue. If we are unable to provide the purchased product or access, an eligible refund may be issued.
If the delivered product is materially different from the product description presented on CodeShop.in, please contact us with details of the issue.
We may investigate the claim and, where appropriate, provide a replacement, correction, or refund.
If a product cannot reasonably be installed, opened or used because of a genuine technical defect in the product itself, please contact our support team.
We may first attempt to provide:
If the issue cannot reasonably be resolved, an eligible refund may be considered.
If you were charged more than once for the same order due to a payment or technical error, the duplicate transaction may be refunded after verification.
Refunds will generally not be provided solely because:
This does not limit any rights or remedies available to consumers under applicable law.
Some products available on CodeShop.in may be developed by third-party developers or distributed under open-source or other software licenses.
Before purchasing, customers should review the applicable:
A refund will not normally be granted merely because the customer misunderstood the applicable license terms after purchase.
For issues covered by this policy, please contact us within 7 days of purchase with:
Certain statutory rights or specific product terms may provide a different period where applicable.
After receiving a refund request, CodeShop may review the order and, where necessary, request additional information or evidence.
Our support team may first attempt to resolve technical problems before approving a refund.
If a refund is approved, it will generally be processed through the original payment method, subject to the payment provider's processing timelines.
Where permitted by applicable law, transaction or payment-processing charges that have already been incurred may not be recoverable.
However, CodeShop will not use this provision to deny a refund where a refund is otherwise required by applicable law.
CodeShop reserves the right to investigate suspicious, fraudulent or abusive refund requests.
Examples may include:
Any action taken in such circumstances will be subject to applicable law.
If an order has been placed but the digital product has not yet been delivered or made available, you may contact us as soon as possible to request cancellation.
We will review the request and determine eligibility in accordance with the applicable product terms and law.
Once a digital product has been delivered, downloaded or accessed, the cancellation request may no longer qualify for a refund except where otherwise required by law.
For refund, cancellation or product-related issues, contact:
CodeShop.in
Email: support@codeshop.in
Website: codeshop.in
Please include your Order ID in your email so that we can locate your purchase quickly.
CodeShop.in may update this Refund & Cancellation Policy from time to time.
Any updated version will be published on this page with the revised effective date.
