Privacy Policy


Effective Date: 16 August 2026

At CodeShop.in (“CodeShop”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, marketplace, digital products, services, seller facilities, affiliate/referral programs and related services.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices and rights available to you.

By accessing or using CodeShop.in, you acknowledge that you have read and understood this Privacy Policy.


1. About CodeShop.in

CodeShop.in is a digital products marketplace where users may purchase, download, access, sell, review or otherwise interact with digital products and services.

These may include:

  • Software
  • SaaS products
  • Scripts
  • Source code
  • Plugins
  • Themes
  • Templates
  • Digital tools
  • Website resources
  • Mobile application resources
  • Design resources
  • Other digital products

CodeShop may operate as a platform connecting customers and independent sellers or developers.


2. Information We Collect

Depending on how you use CodeShop, we may collect different categories of information.

2.1 Account Information

When you create an account, we may collect:

  • Full name
  • Username
  • Email address
  • Mobile number
  • Password or authentication credentials
  • Profile information
  • Account preferences

We use this information to create and manage your account and provide our services.


2.2 Purchase Information

When you purchase a product, we may collect or receive information such as:

  • Order ID
  • Product purchased
  • Purchase date
  • Purchase amount
  • Currency
  • Payment status
  • Transaction/reference ID
  • Download/access history
  • Applicable invoices or billing information

Payment card, banking and other sensitive payment information may be processed directly by our payment providers rather than being stored by CodeShop.


3. Payment Information

CodeShop may use third-party payment providers such as Razorpay or other payment gateways.

When you make a payment, certain information may be shared with the relevant payment provider to process and verify the transaction.

We may receive transaction-related information necessary to:

  • Confirm payment
  • Deliver your product
  • Process refunds
  • Prevent fraud
  • Maintain transaction records
  • Resolve payment disputes

We generally do not store complete debit-card, credit-card or banking credentials on our own servers unless specifically stated otherwise.

Payment providers process information according to their own privacy policies and terms.


4. Seller Information

If you register as a seller or product provider, we may collect additional information required to operate your seller account.

This may include:

  • Name
  • Email
  • Mobile number
  • Business information
  • Tax information where required
  • Payment information
  • Bank account details
  • UPI information
  • PAN or other verification information where applicable
  • Product information
  • Seller profile information
  • Withdrawal history
  • Commission information

This information may be required to process seller payouts, comply with applicable legal requirements, prevent fraud and operate the marketplace.


5. Affiliate and Referral Information

If you participate in a CodeShop affiliate or referral program, we may collect:

  • Affiliate account information
  • Referral links
  • Referral activity
  • Click and conversion information
  • Commission information
  • Transaction information
  • Payout information

This information is used to calculate commissions, prevent fraudulent referrals and process eligible payouts.


6. Withdrawal Information

If you request a withdrawal from CodeShop, we may collect information necessary to process that withdrawal.

Depending on the withdrawal method, this may include:

  • Bank account holder name
  • Bank name
  • Account number
  • IFSC code
  • UPI ID
  • Payment account information
  • Withdrawal amount
  • Withdrawal history

This information is used solely for legitimate purposes connected with processing withdrawals, preventing fraud, maintaining financial records and complying with applicable law.


7. Reviews, Comments and User-Generated Content

If you submit:

  • Reviews
  • Ratings
  • Comments
  • Seller information
  • Product descriptions
  • Support requests
  • Other publicly visible content

we may process and display that information as part of CodeShop's marketplace functionality.

Do not include sensitive personal information in publicly visible reviews or comments.


8. Automatically Collected Information

When you visit CodeShop.in, certain technical information may be automatically collected.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language
  • Approximate location derived from technical information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Session information
  • Website interactions
  • Error and diagnostic information

This information helps us operate, secure and improve the platform.


9. Cookies and Similar Technologies

CodeShop may use cookies, pixels, local storage and similar technologies.

These technologies may be used for:

Essential functionality

To:

  • Keep you logged in
  • Maintain sessions
  • Remember preferences
  • Secure your account
  • Process transactions

Analytics

To understand:

  • Website traffic
  • Popular pages
  • User interactions
  • Performance
  • Conversion activity

Advertising

We may use advertising and measurement technologies such as Meta Pixel and similar tools to understand advertising performance and measure conversions.

For example, CodeShop may use Meta Pixel to measure events such as:

  • Page views
  • Product views
  • Checkout initiation
  • Purchases

Third-party advertising providers may process information according to their own privacy policies.


10. How We Use Your Information

We may process personal information for purposes including:

Account management

  • Creating accounts
  • Authenticating users
  • Managing profiles
  • Providing customer support

Product delivery

  • Providing downloads
  • Providing product access
  • Managing licenses
  • Maintaining purchase history

Payments

  • Processing transactions
  • Confirming payments
  • Processing refunds
  • Handling disputes

Marketplace operations

  • Managing sellers
  • Managing products
  • Managing reviews
  • Processing commissions
  • Processing withdrawals

Security

  • Detecting fraud
  • Preventing abuse
  • Protecting accounts
  • Detecting unauthorized activity
  • Protecting our systems

Communications

We may send:

  • Transactional emails
  • Account notifications
  • Product notifications
  • Security notifications
  • Support communications
  • Important service announcements

Where legally permitted and where you have provided the appropriate consent, we may also send promotional communications.


11. Marketing Communications

You may receive marketing communications from CodeShop where permitted by applicable law and based on your preferences or consent.

You can unsubscribe from promotional communications using the unsubscribe mechanism included in the communication or by contacting us.

Please note that you may continue to receive essential transactional or service-related communications even after unsubscribing from marketing messages.


12. Legal and Business Purposes

We may process personal information where necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Prevent fraud
  • Investigate abuse
  • Enforce our Terms of Service
  • Protect our rights
  • Protect users
  • Maintain financial and transaction records
  • Resolve disputes
  • Meet regulatory obligations

The applicable legal basis and consent requirements will depend on the nature of the processing and the law applicable to it.


13. Sharing of Personal Information

We do not sell your personal information as a standalone commercial product.

However, we may share information with appropriate third parties where necessary to provide CodeShop services.

These may include:

Payment providers

For payment processing and verification.

Hosting and infrastructure providers

For hosting databases, files and platform infrastructure.

Email and communication providers

For sending transactional and service-related communications.

Analytics providers

For understanding website usage and performance.

Advertising and measurement providers

For advertising measurement, conversion tracking and marketing where permitted.

Sellers

Certain information may be shared with sellers where necessary to fulfil purchases, provide support or resolve product-related issues.

Professional advisors

Information may be shared with lawyers, accountants, auditors or other professional advisors where reasonably necessary.

Government or law-enforcement authorities

Where disclosure is required or permitted by applicable law.


14. Third-Party Service Providers

CodeShop may use third-party services for:

  • Payments
  • Hosting
  • Cloud storage
  • Email delivery
  • Analytics
  • Advertising
  • Security
  • Authentication
  • Customer support
  • Fraud prevention

Third-party providers may process information on our behalf or independently according to their applicable terms and privacy policies.

We seek to use service providers appropriate to the nature of the processing involved.


15. International Data Transfers

Some service providers used by CodeShop may process information in countries outside India.

Where personal information is transferred or processed outside India, we will take steps required under applicable law and our contractual arrangements with relevant service providers.


16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services
  • Maintaining accounts
  • Processing transactions
  • Resolving disputes
  • Preventing fraud
  • Maintaining financial records
  • Complying with legal obligations
  • Enforcing agreements

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.


17. Data Security

We take reasonable technical and organizational measures designed to protect personal information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

Security measures may include:

  • Access controls
  • Authentication mechanisms
  • Encryption where appropriate
  • Server security
  • Monitoring
  • Backup procedures
  • Administrative controls

However, no internet-based service can guarantee absolute security.

You are responsible for keeping your account credentials confidential.


18. Your Privacy Rights

Subject to applicable law and its commencement, you may have rights relating to your personal information, including rights to:

  • Request information about personal data being processed.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request information regarding certain processing activities.
  • Raise a grievance regarding our handling of personal information.

The DPDP framework provides rights to individuals concerning access, correction, erasure, grievance redressal and consent withdrawal, subject to the applicable provisions and their effective dates.

The 2025 Rules also contemplate clear, standalone notices explaining the personal data collected, purposes of processing, and methods for withdrawing consent and exercising rights.


19. Withdrawing Consent

Where we process personal information based on consent, you may withdraw that consent by contacting us or using an available account or communication control.

Withdrawal of consent does not affect processing that occurred lawfully before withdrawal.

Withdrawal may also affect our ability to provide certain services that depend on that information.

We will make reasonable efforts to make consent withdrawal no more difficult than giving consent, where required by applicable law.


20. Correction and Deletion Requests

If you believe that your information is inaccurate or incomplete, you may contact us and request correction.

You may also request deletion of personal information where permitted by applicable law.

Certain information may need to be retained where required for:

  • Legal compliance
  • Tax records
  • Financial records
  • Fraud prevention
  • Dispute resolution
  • Security
  • Enforcement of agreements

21. Children's Privacy

CodeShop is not intended to knowingly collect personal information from children in circumstances where parental consent is required.

If we become aware that personal information has been collected from a child in violation of applicable law, we may take appropriate steps to delete or restrict the information.

Parents or legal guardians who believe that a child has provided information to CodeShop may contact us.


22. User Responsibilities

You are responsible for ensuring that information you provide to CodeShop is accurate and lawful.

You should not:

  • Provide another person's information without authorization.
  • Upload sensitive information unnecessarily.
  • Share passwords or authentication credentials.
  • Publish another person's private information.
  • Use CodeShop to collect personal information unlawfully.

23. Data Breach and Security Incidents

If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notifications where required.


24. Account Deletion

You may request deletion of your CodeShop account by contacting us.

Before deleting an account, we may need to verify your identity.

Some information may be retained after account deletion where reasonably necessary for:

  • Legal compliance
  • Financial records
  • Fraud prevention
  • Dispute resolution
  • Security
  • Enforcement of our agreements

Deleting your account may also result in loss of access to previously purchased products or account functionality where permitted by the applicable product and service terms.


25. Privacy of Seller and Customer Communications

Where a customer contacts a seller through CodeShop, relevant information may be shared to facilitate communication and product support.

Users must not use information obtained through CodeShop to:

  • Spam other users
  • Conduct unauthorized marketing
  • Sell personal information
  • Harass users
  • Conduct fraudulent activities

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date at the top of this policy.

Where required by applicable law, we may provide additional notice or obtain consent for material changes.


27. Grievance and Privacy Contact

For privacy-related questions, requests or complaints, contact:

CodeShop.in
Email: support@codeshop.in
Website: codeshop.in

For a privacy request, please include:

  • Your full name
  • Registered email address
  • Account username, if applicable
  • Description of your request
  • Relevant order/account information where applicable

We may request reasonable information to verify your identity before processing certain requests.

Privacy / Grievance Contact

Designation: Privacy / Grievance Officer
Email: support@codeshop.in


28. Governing Law

This Privacy Policy is governed by the laws applicable in India, subject to mandatory rights and protections available to individuals under applicable law.


29. Contact Us

CodeShop.in
Digital Products Marketplace

Website: codeshop.in
Email: support@codeshop.in

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